Frequently Asked Questions About Floor Access Hatches
In this section, we answer the most frequently asked questions about our custom-made floor access hatches, including both steel and glass models.
If you cannot find the information you need, please contact us:
WhatsApp: +380673814404
Email: ferrumdecorstudio@icloud.com
1. Can you manufacture a hatch in my exact size and shape?

Yes. Custom manufacturing is our core specialization.
We produce fully bespoke floor access hatches in:
- Any size
- Any shape (round, square, rectangular, or non-standard designs)
- Precision tolerances up to 1 mm (0.04 in)
Every hatch is engineered specifically for your project requirements.
2. Can you manufacture large-size floor hatches?
Absolutely.
We have successfully produced hatches:
- Over 3500 mm (137 in) in length
- With complex and custom geometries
Each project is individually engineered according to structural load and design requirements.
3. What materials do you use?
Our standard material is high-quality steel.
We also offer stainless steel upon request.
Please note:
- Stainless steel is approximately twice the cost of standard steel
- Recommended for high-humidity environments or demanding applications
4. Will a steel hatch rust over time?
No. Our hatches are designed for long-term corrosion resistance.
All steel components, including the frame and hinges, are protected with:
- Zinc-rich primer
- Heat-cured powder coating
This multi-layer protection system ensures excellent durability and corrosion resistance.
5. Can the hatch be painted in a custom color?

Yes.
All hatches can be powder-coated in any RAL color.
Simply provide the desired RAL code, and we will match it precisely.
6. Which direction does the hatch open?
Our hatches are fully symmetrical and reversible.
The opening direction is determined during installation:
- Hinges on the left → opening to the left
- Hinges on the right → opening to the right
7. Can the hatch open from the short side?
Yes.
We can design the hatch to open in any direction, including the short side. This is a common requirement for many architectural layouts.
8. What load capacity can the hatch support?
Standard load capacity ranges from:
- 20 kg to 200 kg (44–440 lbs)
For higher load requirements, we can reinforce the structure accordingly.
9. Can the hatch be equipped with an electric lifting system?
Yes.
We offer:
- Electric lifting mechanisms
- Heavy-duty assisted opening systems for lids exceeding 200 kg (440 lbs)
These systems are ideal for large or heavy access hatches.
10. Can you install a locking system?
Yes.
We can integrate secure locking systems to provide restricted access and enhanced safety.
11. Is it safe to walk on glass hatches?
Yes. Our glass hatches are completely safe for normal residential and commercial use.
Standard configuration includes:
- 12 mm (0.47 in) tempered safety glass
- Load capacity of approximately 300–500 kg/m²
Optional upgrades include:
- Laminated glass configurations (6+6, 8+8, 10+10, 12+12 mm)
- Protective safety film
12. Will the hatch match my interior design?

Yes.
Our glass floor hatches are especially popular in modern interiors because they:
- Offer a clean, premium appearance
- Integrate seamlessly into contemporary spaces
- Visually blend into the floor finish
13. Do you only manufacture floor hatches?
No.
We also produce:
- Wall access hatches
- Ceiling access hatches
- Solutions for stretch ceilings
We manufacture custom access solutions for virtually any application.
14. Do you ship internationally?
Yes. We ship worldwide.
Estimated delivery times:
- Europe: 7–10 days
- USA & Canada: 10–14 days
- Australia: 14–20 days
Before shipping, we provide:
- Photo and video confirmation
- Secure export-grade packaging
15. Where can I see your work and customer reviews?
- Instagram:
https://www.instagram.com/ferrumdecorstudio - Etsy (1000+ orders with verified reviews):
https://www.etsy.com/shop/FerrumDecorStudio
16. What is the production lead time?
Production consists of several stages:
- Engineering drawings — 1–5 days
- Project approval — 1–5 days
- Manufacturing — 7–30 days
- Powder coating/painting — 1–2 days
- Quality control + photo/video report — 1–2 days
Lead time depends on the project's size and complexity.
17. Do you offer solutions for thick floor finishes (e.g. decking)?
Yes.
We use specialized 3D hinge systems that provide:
- Increased opening clearance
- Compatibility with floor finishes 15 mm (0.6 in) and thicker
Simply let us know your flooring type, and we will configure the optimal solution for your project.